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Terms, Conditions & Privacy Policies

This Agreement was last modified on 23 October 2018.

Terms Of Use


BEFORE YOU USE OR ACCESS OUR WEB SITE, PLEASE READ THE FOLLOWING TERMS OF USE CAREFULLY. IF YOU DO NOT ACCEPT ALL OF THE TERMS OF USE, PLEASE DO NOT USE OR ACCESS OUR WEB SITE.

Introduction

 

Welcome to Pukkastock.com, your most reliable online shopping site.

 

www.Pukkastock.com is operated by Pukkastock Limited.  The Terms of Use describe the terms and conditions applicable to your access and use of the Site. This document is a legally binding agreement (the “Agreement”) between you as the user(s) of the Site (referred to as “you”, “your” or “User” hereinafter) and www.Pukkastock.com.

 

Please review the following basic rules that govern your use and access of the Site (the “Agreement”). Please also note that your use or access of the Site constitutes your unconditional agreement to follow and be bound by this Agreement, although you may “bookmark” a particular portion of this Site and thereby bypass this Agreement. If you do not accept all of the terms of this Agreement, please do not use or access the Site.

 

1. Application of Terms of Use

1.1 Your use and access of the Site and its services, software and products (collectively, the “Services”) are governed by all terms and conditions related to this Agreement as well as the Security and Privacy Policy, the Intellectual Property Rights Policy, and any other rules and policies of the Site that Pukkastock may publish from time to time. This Agreement and such other rules and policies of the Site are collectively referred to herein as the “Terms”. Meanwhile, with regard to your purchases and transactions on the Site, the Registration Agreement and related terms and conditions between you as a buyer or seller/vendor and Pukkastock will be binding upon you. Therefore, we recommend that you read this Agreement and all relevant additional terms, conditions and information, including, but not limited to, the Registration Agreement, the Security and Privacy Policy and the Intellectual Property Rights Policy, carefully.

 

1.2 Please be advised that your use and/or access to the Site are also subject to any terms and conditions applicable to certain specific Member Services (defined below). In the event of any conflict or inconsistency between the aforesaid terms, conditions and information and the terms and conditions applicable to that specific Member Service, the terms and conditions applicable to the specific Member Service shall prevail.

 

1.3 Member Services means a certain feature or function that Pukkastock reserves for only certain paying Users who undergo a specific registration or verification process. The contents and fee structure of such Member Services shall be determined by Pukkastock independently and reported to the applicable Users from time to time and at any time through a notice posted on the Site, email or other means.

 

1.4 You acknowledge and agree that Pukkastock may amend any Terms at any time by posting the relevant amended and restated Terms on the Site. By continuing to use the Services or the Site, you agree that the amended Terms apply to you.

 

1.5 If Pukkastock has posted or provided a translation of the English language version of the Terms, you agree that the translation is provided for convenience only and that the English language version will govern your use of the Services or the Site.

 

1.6 The Terms may not otherwise be modified except in writing by an authorized officer of Pukkastock.

 

2. The Use of the Site

2.1 By accepting these Terms of Use through your use or access of the Site, you represent that you are (a) a person of legal age and able to form a legally binding contract in the jurisdiction in which you are a resident and from which you use the Services, and (b) permitted to receive any Services under the laws of the jurisdiction in which you are a resident and from which you use the Services. If you do not agree to (or cannot comply with) this Section 2.1, do not use this Site.

 

2.2 All billing and registration information provided on the Site must be truthful and accurate. Each User shall be solely responsible for the information and content posted on the Site. Providing untruthful or inaccurate information constitutes a breach of these Terms of Use.

 

2.3 All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this Site (collectively, the “Contents”) are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on the Site for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents, the Site or any related software. All software used on this Site is the property of Pukkastock or its suppliers and protected by international copyright laws. The Contents and software on this Site may be used only as a purchasing resource. Any other use, including the reproduction (except as noted above), modification, distribution, transmission, republication, display, or performance, of the Contents on the Site, without prior written permission from Pukkastock, is strictly prohibited.

 

2.4 While accessing the Site, or using its services, you should not:

 

  1. a) Post or transmit false, inaccurate, misleading, defamatory, or libelous content (including but not limited to during the registration process and in Pukkastock forum);

 

  1. b) Violate any laws, regulations, third party rights or our policies, such as third party’s intellectual property rights;

 

  1. c) Fail to deliver payment for the products and items purchased by you;

 

  1. d) Manipulate the billing process of Pukkastock, or fail to deliver the payment or fee owned to Pukkastock;

 

  1. e) Undermine the feedback or ratings systems;

 

  1. f) Transfer your Pukkastock Account (including your User ID and Password) to another party without prior written consent from Pukkastock;

 

  1. g) Distribute spam, bulk electronic communications, chain letters, or pyramid schemes on the Site;

 

  1. h) Distribute viruses or any other technologies that may harm Pukkastock and the Site, or the interests or property of other users;

 

  1. i) Collect information of other Users, including, but not limited to, their email addresses and User IDs, without their advance consent, in order to reap profits; or

 

  1. j) Otherwise incur any liability to the Site or Pukkastock.

 

2.5 In our sole discretion, Pukkastock reserves the right to remove from the Site any material or listing which we reasonably believe is unlawful, violates the Agreement, could result in any liability to Pukkastock, or is otherwise inappropriate.

 

2.6 Pukkastock reserves the right to limit, terminate and deny the right to use or access the Site and Service(s) of any User for any reason whatsoever, including, but not limited to, infringing any third party’s intellectual property right, breaching this Agreement, and incurring any liability to Pukkastock. Each User hereby also agrees that in no event shall Pukkastock be liable to any User or any third party for any User’s inability to use or access the Site and/or Services.

 

2.7 Pukkastock may launch, change, upgrade, impose conditions to, suspend, or stop any Services (or any feature within the Services) without prior notice, except that, in the case of a fee-based Service, such changes shall not substantially adversely affect the paying Users enjoying that Service.

 

2.8 Some Services may be provided by Pukkastock’s affiliates on behalf of Pukkastock.

 

3. Purchasing on the Site

3.1 You must be registered on the Site (a “Registered User”) in order to make purchases on the Site and/or access some Services. Your status as a Registered User and the purchase process are governed by the Registration Agreement and any terms and conditions related thereto. Pukkastock may reject a User’s application for registration for any reason. Upon registration on the Site, Pukkastock shall assign an account (the “Pukkastock Account”) and issue a User identification (“User ID”) and password (the “Password”) to each Registered User.

 

3.2 Each User will be required to provide information or material about your entity, business or products/services as part of the registration process on the Site or your use of any Service or the Pukkastock account. Each User represents, warrants and agrees that (a) such information and material, whether submitted during the registration process or thereafter throughout the continuation of the use of the Site or Service, is true, accurate, current and complete, and (b) you will maintain and promptly amend all information and material to keep it true, accurate, current and complete.

 

3.3 A set of User ID and Password is unique to a single account. Each Registered User shall be solely responsible for maintaining the confidentiality and security of your User ID and Password and for all activities that occur under your Pukkastock Account. No Registered User may share, assign, or permit the use of your Pukkastock Account, User ID or Password by another person outside of the Registered User’s own business entity. Registered User agrees to notify Pukkastock immediately if you become aware of any unauthorized use of your password or your account or any other breach of security of your Pukkastock Account.

 

3.4 User agrees that all activities that occur under your Pukkastock Account (including, without limitation, posting any company or product information, clicking to accept any additional agreements or rules, subscribing to or making any payment for any services, sending e-mails using the latest e-mail account or sending SMS) will be deemed to have been authorized by you.

 

3.5 User acknowledges that sharing your account with other persons, or allowing multiple users outside of your business entity to use your account (collectively, “multiple use”), may cause irreparable harm to Pukkastock or other Users of the Site. User shall indemnify Pukkastock, our affiliates, directors, employees, agents and representatives against any loss or damage (including but not limited to loss of profits) suffered as a result of the multiple use of your account. User also agrees that in the case of the multiple use of your account or User’s failure to maintain the security of your account, Pukkastock shall not be liable for any loss or damages arising from such a breach and shall have the right to suspend or terminate User’s Pukkastock Account without liability to User.

 

3.6 By confirming your purchase at the end of the checkout process, you agree to accept and pay for the item(s) purchased. You realize that any delay in the process of delivery payment may constitute a contract breach, and you shall be solely responsible for such breach.

 

3.7 Each User understands and accepts that the price listed for the product on the Site and/or the price paid for the product includes the commission due to Pukkastock.

 

3.8 You understand that by using and accessing the Site or any Services provided on the Site, you may encounter content that may be deemed by some to be offensive, indecent, or objectionable, which content may or may not be identified as such. You agree to use the Site and any Service at your sole risk, and that Pukkastock shall have no liability to you for Content that may be deemed to be offensive, indecent, or objectionable.

 

3.9 Each User understands and accepts that the product and content listing or displaying on the Site may relate to copyrights, trademarks, trade secrets, patents and other personal or proprietary rights of a third party. Further, each User agrees that the User who uploads or lists that content and information on the Site shall be solely responsible for any violation of third party rights. The Site and Pukkastock shall not be liable for any infringement or purchase dispute related to the intellectual property and/or other personal or proprietary rights of third party.

 

3.10 When required by the government, law enforcement body, or obligee whose legitimate right has been injured, or forced by subpoena or other legal document, Pukkastock may disclose the User’s identity and contact information. User agrees not to bring any action or claim against Pukkastock for such disclosure.

 

3.11 The Site may allow Users to access content, products or services offered by third parties through hyperlinks (in the form of word links, banners, channels or otherwise), API or otherwise. You are cautioned to read such web sites’ terms and conditions and/or privacy policies before using such sites. You acknowledge that Pukkastock has no control over such third parties’ web sites, does not monitor such web sites, and Pukkastock not be responsible or liable to anyone for such web sites, or any content, products or services made available on such web sites.

 

4. Transactions between the Buyers and Seller/vendors

4.1 Each User understands and agrees that Pukkastock is not a representative of a seller/vendor registered on the site or www.pukkastock.com. Through the Site, what Pukkastock provides is an online platform or venue for information exchange and transaction between buyers and seller/vendors, including electronic web-based transaction platforms for Users to place, accept, conclude, manage and fulfill orders for the provision of products and services online subject to the Registration Agreement. Any product or service sold by Pukkastock will be indicated as such. Although Pukkastock will monitor the regular operation of the Site to fulfill its duty of care, Pukkastock does not review and check each item of posted content and listing by seller/vendor to search for infringement or illegal activity.

 

4.2 Despite the Terms, no agency relationship will be created between Pukkastock and any seller/vendor or buyer concerning the listing and transaction, whether or not such transactions are entered into via the Site.

 

4.3 User hereby acknowledges that although Pukkastock tries its best to provide Users with accurate information and listings posted by seller/vendors, and do general verifications of the identity of seller/vendors, there are still risks associated with purchasing from parties online. Therefore, we encourage you, the users of the Site, to use relevant tools available, reasonable judgment and common sense when making a deal online.

 

4.4 In no event shall Pukkastock be responsible for any infringement or transaction dispute, including, but not limited to, transaction disputes about quality, safety, breach of warranty, lawfulness or availability of the products or services and the payment from buyers, as well as any intellectual property infringement by seller/vendors.

 

4.5 The users (including the seller/vendor and buyer) agree to release and indemnify Pukkastock and its agents, affiliates, directors, officers and employees from all claims, demands, actions, proceedings, costs, expenses and damages (including, but not limited to, any actual, special, incidental or consequential damages) arising out of or in connection with any transactional dispute about the products, listing, or information on the Site.

 

4.6 In order to help the seller/vendors and the Registered Users solve and settle any transactional disputes effectively and efficiently, Pukkastock has established the “Handling Procedures for Transactional Dispute”. Such procedures can be viewed by visiting about Buyer Satisfaction Guarantee on the Customer Support page. Here, the seller/vendors and Registered Users shall agree that when the Registered Users file the transactional disputes with Pukkastock, the seller/vendors and the Registered Users should comply with the “Handling Procedures for Transactional Dispute”, and permit Pukkastock to make a final binding decision regarding the dispute.

 

5. Limitation of Liability

5.1. To the maximum extent permitted by law, this Site is provided by Pukkastock Shop on an “as is”, “as available” and “with all facts” basis. Pukkastock makes no representations or warranties of any kind, express or implied, as to the operation of the Site or the information, content, materials, or products included on this Site. To the full extent permissible by applicable law, Pukkastock hereby expressly disclaims any and all warranties, express or implied, including, but not limited to, any warranties of condition, quality, durability, performance, accuracy, reliability, non-infringement, merchantability or fitness for a particular purpose. Without limiting the foregoing, Pukkastock disclaims any and all warranties, express or implied, for any merchandise offered on this Site. All such warranties, representations, conditions and undertakings are hereby excluded. You acknowledge, by your use or access of the Site, that your use or access of the site is at your sole risk. This disclaimer does not apply to any product warranty offered by the manufacturer of the item. This disclaimer constitutes an essential part of this Agreement.

 

5.2. Under no circumstances and under no legal or equitable theory, whether in tort, contract, strict liability or otherwise, shall Pukkastock or any of its affiliates, employees, directors, officers, agents, vendors or suppliers be liable to you or to any other person for any indirect, special, incidental or consequential losses or damages of any nature arising out of or in connection with the use of or inability to use the Site, including, without limitation, damages for lost profits, loss of goodwill, loss of data, work stoppage, accuracy of results, or computer failure or malfunction, even if an authorized representative of Pukkastock has been advised of or should have known of the possibility of such damages.

 

5.3. In addition, in no event shall Pukkastock be liable for damages stemming from any one of the following, no matter if it is special, direct, indirect, punitive, incidental or consequential damages, or related to contract, negligence, tort or otherwise:

 

  1. a) Any disputes related to goods, services, or information purchased or obtained from a seller/vendor or a third-party via the Site, including, but not limited to, disputes about quality, safety, warranty, lawfulness or availability of such goods, services or information;

 

  1. b) Any violation of Third Party Rights on the Site;

 

  1. c) Unauthorized access to data or private information of any User on the Site; or

 

  1. d) Statements or conducts of any User of the Site.

 

5.4. Notwithstanding any of the foregoing provisions, if Pukkastock, our employees, agents, affiliates, representatives or anyone acting on our behalf is found to be liable, our liability will not exceed the commissions paid by you in connection with your use of the Site during the three month period preceding the date on which the claim arose.

 

5.5. Pukkastock shall not be liable for any special, direct, indirect, punitive, incidental or consequential damages or any damages whatsoever (including, but not limited to, damages for loss of profits or savings, business interruption or loss of information), whether in contract, negligence, tort, equity or otherwise or any other damages resulting from any of the following: (1) the use or the inability to use the Site or Services, (2) any defect in goods, samples, data, information or services purchased or obtained from a User or any other third party through the site, (3) any violation of third party rights or claims or demands that User’s manufacture, importation, export, distribution, offer, display, purchase, sale and/or use of products or services offered or displayed on the Site may violate or may be alleged to violate third party rights or claims by any part that they are entitled to defense or indemnification in relation to assertions of rights, demands or claims by third party rights claimants, (4) unauthorized access by third parties to data or private information of any User, (5) statements or conduct of any User of the Site, or (6) any matters relating to Services, however arising, including through negligence.

 

5.6. The limitations and exclusions of liability to you under the Terms shall apply to the maximum extent permitted by law and shall apply whether or not Pukkastock has been advised of or should have been aware of the possibility of any such losses arising.

 

6. Indemnification

You agree to defend, indemnify and hold Pukkastock and its affiliate, directors, officers and employees harmless from and against any and all losses, claims, liabilities, damages, costs and expenses, including attorneys’ fees, arising from or related to (1) your use of the Site, (2) your breach of any representations and/or warranties made by you to Pukkastock and (3) claims asserted by third party rights claimants or other third parties relating to products offered or displayed on the Site.

 

7. Force Majeure

Under no circumstances shall Pukkastock be held liable for any delay or failure or disruption of the content or services delivered through the Site resulting directly or indirectly from acts of nature, forces or causes beyond our reasonable control, including, without limitation, Internet failures, computer, telecommunications or any other equipment failures, electrical power failures, strikes, labor disputes, riots, insurrections, civil disturbances, shortages of labor or materials, fires, floods, storms, explosions, acts of God, war, governmental actions, orders of domestic or foreign courts or tribunals or non-performance by third parties.

 

8. Copyrights, Trademarks and Other Intellectual Property Rights

8.1 Unless otherwise noted, all contents on the Site are copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed by Pukkastock or one of its affiliates and are protected by P.R.C. and international copyright, patent, trademark and other intellectual property laws. The compilation (meaning the collection, arrangement, and assembly) of all Contents on this site is the exclusive property of Pukkastock and is also protected by international copyright, patent, trademark and other intellectual property laws.

 

8.2 Pukkastock and its suppliers and/or licensors expressly reserve all intellectual property rights in all text, programs, products, processes, technology, content and other materials which appear on the Site. Access to the Site does not confer and shall not be considered as conferring upon anyone any license under any of Pukkastock’s or any third party’s intellectual property rights. The Pukkastock names and logos and all related product and service names, design marks and slogans are the trademarks of Pukkastock. All other marks are the property of their respective companies. No trademark, service mark or logo license is granted in connection with the materials contained on this Site. Access to this Site does not authorize anyone to use any name, logo or mark in any manner. The unauthorized use of these names, logos or marks is strictly prohibited.

 

8.3 References on this Site to any names, marks, products or services of third parties or hypertext links to third party Site or information are provided solely as a convenience to you and do not in any way constitute or imply Pukkastock’s endorsement, sponsorship or recommendation of the third party, information, product or service. Pukkastock is not responsible for the content of any third party site and does not make any representations regarding the content or accuracy of material on any such site. If you decide to link to any such third party web sites, you do so entirely at your own risk.

 

9. Termination

These Terms of Use are effective unless and until terminated by either you or Pukkastock. You may terminate this Agreement at any time, provided that you discontinue any further use of this Site. Pukkastock also may terminate this Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Site, if in Pukkastock’s sole discretion you fail to comply with any term or provision of this Agreement. Upon any termination of the Agreement by either you or Pukkastock, you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials, whether made under the Terms of Use or otherwise. Pukkastock’s right to any Contents, and the provisions of Sections 2.6, 3, 4, 5, 6, 8, 10 and 11, shall survive any termination of this Agreement.

 

10. Notice

10.1 Except as explicitly stated otherwise, all notice or demand to or upon Pukkastock shall be in writing and delivered to Pukkastock by mail to the following address: GD-087-6434, Ashale Botwe, Accra or by our e-mail, help@pukkastock.com. Notice shall be deemed effective when received by Pukkastock in any of the above-mentioned manner.

 

10.2 All notices or demands to or upon a User shall be effective if delivered personally, by e-mail to the e-mail address provided to Pukkastock during the registration process (as updated from time to time, if applicable), or by posting such notice or demand on an area of the Site that is publicly accessible without a charge. Notice to a User shall be deemed to be received by such User if and when: (1) Pukkastock is able to demonstrate that communication, whether in physical or electronic form, has been sent to such User, or (2) immediately upon Pukkastock posting such notice on an area of the Site that is publicly accessible without charge.

 

10.3 You agree that all agreements, notices, demands, disclosures and other communications that Pukkastock sends to you electronically satisfy the legal requirement that such communication should be in writing.

 

11. General

11.1 Pukkastock reserves the right to update or modify these Terms of Use at any time without prior notice to you. The most current version of the Terms of Use will govern use of the site and will always be at https://www.pukkastock.com/terms-and-conditions. If Pukkastock makes a change that, in Pukkastock’s sole discretion, is material, Pukkastock will notify you via e-mail to the e-mail address associated with your account. Your use of the Site following any such change constitutes your unconditional agreement to follow and be bound by these Terms of Use as amended.

 

11.2 This Agreement represents the complete agreement between the parties with respect to your use of the Site and Services and supersedes all prior written or oral agreements and representations between the users and Pukkastock related to the same subject matter.

 

11.3 Headings used in these Terms of Use are for reference purposes only and in no way define or limit the scope of the section.

 

11.4 If any provision of this Agreement is held to be unenforceable for any reason, such provision shall be deleted or reformed to the extent necessary to make it enforceable and the other terms of this Agreement shall remain in full force and effect.

 

11.5 The failure of Pukkastock to act with respect to a breach of this Agreement by you or others does not constitute a waiver and shall not limit Pukkastock’s rights with respect to such breach or any subsequent breaches.

 

11.6 Pukkastock and you are independent contractors, and no agency, partnership, joint venture, employer-employee or franchiser-franchisee relationship is intended or created by the Terms.

 

11.7 Pukkastock’s failure to enforce any right or failure to act with respect to any breach by you of the Terms will not constitute a waiver of that right nor a waiver of Pukkastock’s right to act with respect to subsequent or similar breaches.

 

11.8 Pukkastock may transfer this contract and all or part of its rights, obligations and interests to any party or entity in its sole discretion; however, the Users may not assign its rights, obligations and interests under this contract to any party or entity.

 

11.9 Any action or proceeding arising out of or related to this Agreement or your use of this Site must be submitted to the Ghana Arbitration Centre (GAC) for arbitration which shall be conducted in accordance with the Centre’s arbitration rules in effect at the time of the application for arbitration. The arbitral award shall be final and binding upon both parties.

 

11.10 This Agreement shall be governed by and construed under the laws of the Republic of Ghana without regard to conflict of law provisions.

 

11.11 If there is any conflict between the English version and another language version of this Agreement, the English version shall prevail.

 

Contact Us

If you have any questions about this Agreement, please contact us filling this contact form

Registration Agreement


BEFORE YOU COMPLETE THE REGISTRATION PROCESS AND BECOME OUR REGISTERED BUYER, PLEASE READ THE FOLLOWING TERMS CAREFULLY. IF YOU DO NOT ACCEPT ALL OF THE REGISTRATION AGREEMENT, PLEASE DO NOT CLICK ‘REGISTER” BUTTON.

 

Introduction

 

Welcome to Pukkastock, your most reliable online shopping site.

 

The web site identified by the uniform resource locator www.pukkastock.com (the “Site”) is provided by Pukkastock Limited(referred to throughout this site as “Pukkastock”) as a service to our customers. This Registration Agreement (referred to throughout this site as “the Agreement”) is entered into between you as the registered user of the site (the “the Registered User or User”) and Pukkastock.

 

Please review the following basic rules that govern your use and access on the site. Please also note that your click of “Register” button constitutes your unconditional agreement to follow and be bound by this Agreement. If you do not accept all of the terms of this Agreement, please do not click the “Register” button.

 

  1. Application of Registration Agreement

 

1.1 For your registration and purchase on the Site, you should accept this Agreement, the Terms of Use, the terms and conditions related to them and the Security and Privacy policy of Pukkastock. Meanwhile, during your purchase and transaction process on the Site, certain Membership Agreement and related terms and conditions between you as a Registered User and Pukkastock will bind. Therefore, besides this Agreement, we recommend you to read those relative terms, conditions and information carefully. Additionally, your acceptance of this Agreement also means that the aforesaid relative terms, conditions and the Security and Privacy policy of Pukkastock will apply to your purchase and transaction process on the Site.

 

1.2 Terms that has not been defined or stipulated in this Agreement shall be interpreted in accordance with the definition(s) or provision(s) of the Terms of use of Pukkastock.

 

1.3 Except as explicitly stated otherwise, the registration, services, functions and features on the Site is free of charge for our Registered Users, however, Pukkastock reserves the right to charge them in the future for whatever reason.

 

1.4 After your registration, you will get a unique Account ID and Password from Pukkastock and the Site. Each User shall take responsibility solely for the transaction outcome occurred under this Account ID and Password, and for the confidentiality of your Account ID and Password. You should use this Account ID and Password alone, and, without prior written consent from Pukkastock, you should not transfer your Account ID and Password to others for any use. Pukkastock shall never take responsibility for any loss or damages related to your incorrect use or transfer of the Account ID or Password.

 

1.5 In its sole discretion, Pukkastock may suspend or terminate any account, part of function and service of any account, for whatever reason, including but not limited to, any delay of payment delivery, breach of contract, infringement of third party rights, or creating any liability for the Site or Pukkastock.

 

1.6 Please also note that the services, functions and features from the Site that the registered user may enjoy may differ with the country or region you are living or transacting, and certain functions and services on the Site may require special verification or be preserved for paying members only.

 

  1. The purchase on the Site

 

2.1 You must be registered on the Site in order to make purchases on the Site and/or access some Services. Your status as a Registered User and the purchase process are governed by the Agreement and any terms and conditions related thereto. Pukkastock may reject a User’s application for registration for any reason. Upon registration on the Site, Pukkastock shall assign an account (the “Pukkastock Account”) and a password (the “Password”) to each Registered User.

 

2.2 Each User will be required to provide information or material about your entity, business or products/services as part of the registration process on the Site or your use of any Service or the Pukkastock account. Each User represents, warrants and agrees that (a) such information and material, whether submitted during the registration process or thereafter throughout the continuation of the use of the Site or Service, is true, accurate, current and complete, and (b) you will maintain and promptly amend all information and material to keep it true, accurate, current and complete.

 

2.3 By confirming your purchase at the end of the checkout process, you agree to accept and pay for the item(s) purchased. You realize that any delay in the process of delivery payment may constitute a contract breach, and you shall be solely responsible for such breach.

 

2.4 Each User understands and accepts that the price listed for the product on the Site and/or the price paid for the product includes the commission due to Pukkastock.

 

2.5 You understand that by using and accessing the Site or any Services provided on the Site, you may encounter content that may be deemed by some to be offensive, indecent, or objectionable, which content may or may not be identified as such. You agree to use the Site and any Service at your sole risk, and that Pukkastock shall have no liability to you for Content that may be deemed to be offensive, indecent, or objectionable.

 

2.6 Each User understands and accepts that the product and content listing or displaying on the Site may relate to copyrights, trademarks, trade secrets, patents and other personal or proprietary rights of a third party. Further, each User agrees that the User who uploads or lists that content and information on the Site shall be solely responsible for any violation of third party rights. The Site and Pukkastock shall not be liable for any infringement or purchase dispute related to the intellectual property and/or other personal or proprietary rights of third party.

 

2.7 When required by the government, law enforcement body, or obligee whose legitimate right has been injured, or forced by subpoena or other legal document, Pukkastock may disclose the User’s identity and contact information. User agrees not to bring any action or claim against Pukkastock for such disclosure.

 

  1. Transactions between Buyers and Seller/vendors

 

3.1 Each User understands and agrees that Pukkastock is not a representative of a seller/vendor registered on the site or www.Pukkastock.com. Throughout the Site, what Pukkastock provides is only an online platform or venue for information exchange and transaction between buyers and seller/vendors. Any product or service sold by Pukkastock will be indicated as such. Although Pukkastock will monitor the regular operation of the Site to fulfill the duty of care, Pukkastock does not review and check each posted content and listing to search for the infringement and illegal activity. Besides, due to the limitation of current technology, searching for the infringement and illegal activity in our Site is beyond our competence and capability.

 

3.2 Despite this Agreement, the terms and conditions linked to this Agreement, Security and Privacy policy of Pukkastock and other terms and conditions throughout the Site, no agency relationship will be created between Pukkastock and the seller/vendor or buyer concerning the listing and transaction, whether or not such transactions are entered into via the Site.

 

3.3 Registered Users hereby acknowledges that although Pukkastock tries its best to provide the users with accurate information and listing posted by seller/vendors, and do general verifications about the identity of the seller/vendors, there still may be risks of purchasing with people online. Therefore, we encourage you, the registered user, to use relevant tools available, reasonable judgment, as well as common sense, to make the deal online.

 

3.4 In no event shall Pukkastock be responsible for any infringement or transaction dispute, including, but not limited to, transaction disputes about quality, safety, breach of warranty, lawfulness or availability of the products or services and the payment from buyers, as well as any intellectual property infringement by seller/vendors.

 

3.5 The users (including the seller/vendor and buyer) agree to release and indemnify Pukkastock and its agents, affiliates, directors, officers and employees from all claims, demands, actions, proceedings, costs, expenses and damages (including, but not limited to, any actual, special, incidental or consequential damages) arising out of or in connection with any transactional dispute about the products, listing, or information on the Site.

 

3.6 In order to help the seller/vendors and the Registered Users solve and settle any transactional disputes effectively and efficiently, Pukkastock has established the “Handling Procedures for Transactional Dispute”. Such procedures can be viewed at: https://www.pukkastock.com/help-customer-service. Here, the seller/vendors and Registered Users shall agree that when the Registered Users file the transactional disputes with Pukkastock, the seller/vendors and the Registered Users should comply with the “Handling Procedures for Transactional Dispute”, and permit Pukkastock to make a final binding decision regarding the dispute.

 

  1. Limitation of Liability

 

4.1 To the maximum extent permitted by law, this Site is provided bymPukkastock on an “as is”, “as available” and “with all facts” basis. Pukkastock makes no representations or warranties of any kind, express or implied, as to the operation of the Site or the information, content, materials, or products included on this Site. To the full extent permissible by applicable law, Pukkastock hereby expressly disclaims any and all warranties, express or implied, including, but not limited to, any warranties of condition, quality, durability, performance, accuracy, reliability, non-infringement, merchantability or fitness for a particular purpose. Without limiting the foregoing, Pukkastock disclaims any and all warranties, express or implied, for any merchandise offered on this Site. All such warranties, representations, conditions and undertakings are hereby excluded. You acknowledge, by your use or access of the Site, that your use or access of the site is at your sole risk. This disclaimer does not apply to any product warranty offered by the manufacturer of the item. This disclaimer constitutes an essential part of this Agreement.

 

4.2 Under no circumstances and under no legal or equitable theory, whether in tort, contract, strict liability or otherwise, shall Pukkastock or any of its affiliates, employees, directors, officers, agents, vendors or suppliers be liable to you or to any other person for any indirect, special, incidental or consequential losses or damages of any nature arising out of or in connection with the use of or inability to use the Site, including, without limitation, damages for lost profits, loss of goodwill, loss of data, work stoppage, accuracy of results, or computer failure or malfunction, even if an authorized representative of Pukkastock has been advised of or should have known of the possibility of such damages.

 

4.3 In addition, in no event shall Pukkastock be liable for damages stemming from any one of the following, no matter if it is special, direct, indirect, punitive, incidental or consequential damages, or related to contract, negligence, tort or otherwise:

 

  1. a) Any disputes related to goods, services, or information purchased or obtained from a seller/vendor or a third-party via the Site, including, but not limited to, disputes about quality, safety, warranty, lawfulness or availability of such goods, services or information;

 

  1. b) Any violation of Third Party Rights on the Site;

 

  1. c) Unauthorized access to data or private information of any User on the Site; or

 

  1. d) Statements or conducts of any User of the Site.

 

4.4 Notwithstanding any of the foregoing provisions, if Pukkastock, our employees, agents, affiliates, representatives or anyone acting on our behalf is found to be liable, our liability will not exceed the commissions paid by you in connection with your use of the Site during the three month period preceding the date on which the claim arose.

 

  1. Indemnification

 

You agree to defend, indemnify and hold Pukkastock and its affiliate, directors, officers and employees harmless from and against any and all losses, claims, liabilities, damages, costs and expenses, including attorneys’ fees, arising from or related to (1) your use of the Site, (2) your breach of any representations and/or warranties made by you to Pukkastock and (3) claims asserted by third party rights claimants or other third parties relating to products offered or displayed on the Site.

 

  1. Termination

 

The Agreement is effective unless and until terminated by either you or Pukkastock. You may terminate this Agreement at any time, provided that you discontinue any further use of this Site. Pukkastock also may terminate this Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Site, if in Pukkastock’s sole discretion you fail to comply with any term or provision of this Agreement. Upon any termination of the Agreement by either you or Pukkastock, you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials, whether made under the Terms of Use or otherwise. Pukkastock’s right to any Contents, and the provisions of Sections 2, 3, 4, 5, 7, and 8, shall survive any termination of this Agreement.

 

  1. Notice

 

7.1 Except as explicitly stated otherwise, all notice or demand to or upon Pukkastock shall be in writing and delivered to Pukkastock by mail to the following address: GD-087-6434, Ashale Botwe, Accra or by our e-mail, help@pukkastock.com.. Notice shall be deemed effective when received by Pukkastock in any of the above-mentioned manner.

 

7.2 All notices or demands to or upon a User shall be effective if delivered personally, by e-mail to the e-mail address provided to Pukkastock during the registration process (as updated from time to time, if applicable), or by posting such notice or demand on an area of the Site that is publicly accessible without a charge. Notice to a User shall be deemed to be received by such User if and when: (1) Pukkastock is able to demonstrate that communication, whether in physical or electronic form, has been sent to such User, or (2) immediately upon Pukkastock posting such notice on an area of the Site that is publicly accessible without charge.

 

7.3 You agree that all agreements, notices, demands, disclosures and other communications that Pukkastock sends to you electronically satisfy the legal requirement that such communication should be in writing.

 

  1. General

 

8.1 Pukkastock reserves the right to update or modify this Registration Agreement at any time without prior notice to you. Your use of the Site following any such change constitutes your unconditional agreement to follow and be bound by the Registration Agreement as changes.

 

8.2 Headings used in the Agreement are for reference purposes only and in no way define or limit the scope of the section.

 

8.3 If any provision of this Agreement is held to be unenforceable for any reason, such provision shall be deleted or reformed to the extent necessary to make it enforceable and the other terms of this Agreement shall remain in full force and effect.

 

8.4 The failure of Pukkastock to act with respect to a breach of this Agreement by you or others does not constitute a waiver and shall not limit Pukkastock’s rights with respect to such breach or any subsequent breaches.

 

8.5 Any action or proceeding arising out of or related to this Agreement or your use of this Site must be submitted to the Ghana Arbitration Centre (GAC) for arbitration which shall be conducted in accordance with the Centre’s arbitration rules in effect at the time of the application for arbitration. The arbitral award shall be final and binding upon both parties.

 

8.6 This Agreement shall be governed by and construed under the laws of Republic of Ghana without regard to conflict of law provisions.

 

8.7 If there is any conflict between the English version and another language version of this Agreement, the English version shall prevail.

Security & Privacy


Welcome to Pukkastock, your most reliable online shopping site.

 

The web site identified by the uniform resource locator https://www.pukkastock.com (the “Site”) is provided by Pukkastock limited (“Pukkastock”) as a service to our customers. This Security and Privacy Policy (the “Agreement” or “Policy”) is entered into between you as a registered user of the site (“Registered User”) and Pukkastock.

 

The security of your personal information is very important to us and we value your trust highly. We will not sell or loan your personal information to a third party under any circumstances. We will work hard to protect the security and privacy of any personal information you provide to us and will only use such information as we have described herein.

 

By your use and access of the Site, you accept this Security and Privacy Policy.

 

What personal information do we collect?

 

You may choose to use or access our Site without revealing any personal and transactional information about yourself, but you will need to register and create an account in order to make a purchase or take advantage of certain features and functions, including, but not limited to, “Add To Cart” and “Address Book”. If you provide us with your information, you consent to the transfer and storage of the information in our database.

 

As set forth in more detail below, Pukkastock collects personal information that you provide when using the Site. This information includes your first and last name, email address, a password and other information required when you create your Pukkastock account or when you participate in or conduct surveys and contests via the Site, email, or other media of Pukkastock. In order to protect your confidentiality and verify your identity, we may ask you to confirm your personal information when you contact our Customer Service Department.

 

In addition to the personal information we may collect and process during registration and any surveys, we also collect, store and process the following information about our users:

 

  1. Purchase Information

 

When you make a purchase from Pukkastock, we collect your name and payment method information. When you create an account at Pukkastock, you can choose to save your billing information in “www.Pukkastock.com.” You can also save one or more shipping addresses in your www.Pukkastock.com Address Book.

 

  1. Services Account Information

 

We collect personal information from users who wish to use any of the Pukkastock services, including but not limited to, Pukkastock’s Transaction Platform. In order to use these services you must provide your email address and password or create an account at Pukkastock.

 

  1. Cookies and Other Computer Information

 

When you visit the Site, you will be assigned a permanent “cookie” (a small text file) to be stored on your computer’s hard drive. The purpose of the cookie is to identify you when you visit the Site so that we can enhance and customize your online purchasing experience.

 

You can choose to browse on the Site without cookies, but without these identifier files you will not be able to complete a purchase or take advantage of certain features of the Site. These features include storing your Pukkastock Shopping cart for later use and providing a more personalized future Pukkastock Shopping experience. Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences.

 

We also collect certain technical information from your computer each time you request a page during a visit to the Site. This information may include your Internet Protocol (IP) address, your computer’s operating system, browser type and the address of a referring web site, if any. We collect this information to enhance the quality of your experience during your visit to the Site and will not sell or loan this information to any third parties.

 

We also contract with third parties to provide us with data collection and reporting services regarding our customers’ activities on the Site and to track and measure the performance of our marketing efforts. These third parties may use cookies and may receive anonymous information about your browsing and buying activity on this Site. None of your personally identifiable information (such as your name, address, email address, etc.) will be received by or shared with these third parties.

 

  1. Publishing Information

 

When you submit any information on the Site during your use or access, including, but not limited to, information on the Pukkastock blog, the rating system, or product catalog, you are deemed to have given your permission to Pukkastock to publish such information, and Pukkastock and the Site hereby enjoy an irrevocable, perpetual, worldwide and royalty-free, sub-licensable license to use all information provided by such user to exercise the copyright, compilation, database and publicity rights any user has in such material or information, in any media form.

 

How we use your personal information?

 

We do not sell, loan, trade or exchange any user’s personal information without such user’s consent. The information we collect on the Site may be used to enhance your Pukkastock experience in the following ways:

 

Deliver merchandise and services that you purchase online;

Register you as a member of www.Pukkastock.com;

Prevent fraud;

Confirm your orders;

Resolve disputes and prevent prohibited and illegal activities;

Enforce our Terms of Use and related agreements;

Respond to your customer-service inquiries or requests;

Communicate great values and featured items to you;

Find and stock the products you want; and

Customize, measure and improve our services and your purchase experience.

 

 

When and with whom can we share your personal information?

 

We do not sell or loan your personal information to any third parties under any circumstances. We will share your personal customer information only with our agents, representatives, service providers, and contractors for limited purposes, including, but not limited to, fulfilling customer orders, offering certain products and services in connection with the Site, communicating to customers, providing customer service, storing, sharing and retrieving customers’ photo images in our Photo Center, enhancing and improving clients’ purchase experience, enabling access to our partners’ web sites, providing a personalized purchase experience and preventing fraud and completing payment method processing.

 

Aside from the purposes described above, we will not share your personal information with any other third parties unless we have your express permission or there are special circumstances, such as when Pukkastock is required by the government, law enforcement body, obligee whose legitimate right has been injured, subpoena or other legal document to share such information, or if we believe it to be reasonably necessary to protect the safety of any person; to address fraud, security or technical issues; or to protect Pukkastock’s rights or property. We may also share aggregated demographic and statistical information with our partners. This is not linked to any personal information that can identify any individual person.

 

How can you control the use of your personal information?

 

You can modify or delete your personal information at any time. Simply go to www.Pukkastock.com. Log in with your ID and password, then edit or delete your personal information at your discretion.

 

How can we protect the security of your personal information?

 

Your personal information is protected by the password you created when you created an account on the Site (or another password you chose after changing a previous password). Please keep this password confidential. No Customer Service Associate or any other representative of Pukkastock will ever ask you for your password. The confidentiality of your password is yours to protect. You may change it at anytime by going to www.Pukkastock.com. Log in with your email address and password, then click “Change Name, Email & Password” and enter a new password.

 

Minors

 

Pukkastock does not intentionally collect personal information about minors or other persons without full civil conduct capacity, but based on the properties of Internet, there is no way for Pukkastock and the Site to distinguish the age or capacity of the users. By accepting this Agreement through your use or access of the Site, you certify that you are a person over 18 years old with full capacity and ability to form a legally binding contract in the jurisdiction in which you are resident or in which you are entering into this Agreement. If you do not agree to (or cannot comply with) any of the terms of this Agreement, do not use the Site.

 

Meanwhile, if a minor or other person does not have full civil conduct capacity and has provided personal information to us without the proper consent of their parent or legal guardian, such parent or legal guardian should contact us to remove such personal information.

 

Security

 

Your information is stored on our database, and we adopt lots of tools, means and technologies to protect them against unauthorized access, use and disclosure. For instance, we use a technology called Secure Sockets Layer (SSL), which encrypts (or encodes) sensitive information before it is sent over the Internet. However, we are limited in our efforts by the technologies currently available, and no data transmission or storage over Internet can be guaranteed to be perfectly safe. Therefore, although we work very hard to protect your information and privacy, we do not promise or guarantee that your information will always be private and safe.

 

General

 

We realize that making purchases on the Site, or any other web site, requires trust on your part. We value your trust very highly and pledge to you, our clients, that we will work hard to protect the security and privacy of any personal information you provide to us and that your personal information will only be used as set forth in this Policy. This includes your name, address, phone number, email address or checking account information, in addition to any other personal information that can be linked to you, personally.

 

Pukkastock may provide links to certain third party web sites. This Security and Privacy Policy applies only to activities conducted and personal information collected on the Site. Other web sites may have their own policies regarding privacy and security. We encourage you to review the privacy policies on these sites before you use and access them. You are solely responsible for your use and access of other web sites.

 

Pukkastock will obtain your consent before allowing the download of any software from the Site, and Pukkastock will not automatically download any software to your computer system. Once you consent to the initial download of any software, you may receive automatic updates or patches pertaining to such software. You understand and agree that any material, including but not limited to downloaded software, required or automated updates, modifications, reinstallations, or software otherwise obtained through the use of the Site is done at your own discretion and risk and that you will be solely responsible for any damages to your computer system or loss of data that may result from any such material.

 

Pukkastock reserves the right to update or modify this Security and Privacy Policy at any time without prior notice to you. The most current version of the Policy will govern Pukkastock’s use of the information and will always be at https://www.pukkastock.com/terms-and-conditions. If Pukkastock makes a change that, in Pukkastock’s sole discretion, is material, Pukkastock will notify you via e-mail to the email address associated with your account. Your use of the Site following any such change constitutes your unconditional agreement to follow and be bound by the Security and Privacy Policy as amended.

 

Pukkastock may transfer this Policy and all or part of its rights, obligations and interests to any party or entity in its sole discretion; however, a User may not assign its rights, obligations and interests under this Policy to any party or entity.

 

Terms which have not been defined or stipulated in this Agreement shall be interpreted in accordance with the definition(s) or provision(s) of the Terms of Use of Pukkastock.

Returns, Exchanges & Refunds Policy


Thank you for shopping at Pukkastock!

If you would like to make a return, take a look at our policies below. We want to make sure you’re completely happy with your purchase. If there’s anything we can do to improve your experience, please contact us at help@pukkastock.com

Order Cancellations

Orders that you submit online are processed within 30 minutes. Within that time you may cancel your order. After 30 minutes of placing your order, you can not cancel and may need to wait until you receive the merchandise in order to return it.

Return Policy

We’ll accept return requests for items that are unopened, unused, with the original tags still intact and sold by Pukkastock. The product(s) must be in their original packaging, if applicable, in the same condition it was received.

We do not accept returns for perishable items, intimate items, gift cards, downloadable products, beauty items and discounted or sale products.

If you wish to return your item, we must receive your request within 7 days from the date of delivery of your item.

Refunds

Once we receive your returned item, our team will review your request and inspect the item. We will send you an email to confirm that we’ve received your item and are processing your request. We’ll follow up with another email once the request has been processed to let you know if your return was approved.

If approved, the money will be refunded to your original method of payment within 14 days. All payment companies are different in the amount of time it takes to confirm a payment, so it will likely take a minimum of a few days for the refund to show up in your bank statement.

Exchanges

In the unlikely event that you receive a damaged or defective item, we’re happy to exchange the item for a new one. Please email help@pukkastock.com within 7 days of receiving your product to begin the process.

Return Shipping

After you’ve submitted a return request to help@pukkastock.com, we will send you a PDF of a return shipping label. Please print it out and affix to to your package.

You are responsible for paying for the return shipping costs. We will deduct the cost of return shipping from your refund.

On Sale Items

If the item is marked “On sale”, it does not qualify for a return and cannot be refunded.

Insurance

If you’re shipping an item over GH300, consider purchasing shipping insurance to ensure it arrives. We can’t guarantee that we’ll receive your item.


What happens in the event of unsatisfactory/expired/wrong Item/missing Items?

We take such matters very seriously and will look into individual cases thoroughly. Any item that falls under the below categories should not be thrown away before taking photo proof and emailing the photo of the affected item and your D.O (Delivery Order) to us at help@pukkastock.com (if applicable).

We regret to inform you that in certain circumstances no refunds will be given for orders that fall under the below categories.

1. In the event that the item you’ve received is unsatisfactory in any way you perceive, we will require photo proof of the item and your D.O (Delivery Order) as well and you may be required to send us back the item for close inspection and review before a decision is made to re-send the item to you, subject to availability.

2. In the event that you receive an expired product, we will require clear photo proof of the product and its expiry date for close inspection and review before a decision is made to re-send a new product to you at no cost, subject to availability.

3. In the event that you’ve received the wrong item, we will require photo proof of the wrongly sent item and D.O (Delivery Order) and after reviewing, we’ll re-send the correct item to you at no cost, subject to availability.

4. In the event you’ve received your order with a missing item, we will require you to email us a clear photo proof of your D.O (Delivery Order) to help@pukkastock.com and after which, kindly give us a call at (+233) 200659048 and our customer service officer will attend to you to find out more before a decision is made to re-send the missing item to you at no cost, subject to availability.


Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By phone number: +233200659048
  • By email: help@pukkastock.com

Shipping Rates & Times


Each item in your order is sold by Pukkastock or the Seller/Vendor that the item is specified as sold by (“Seller/Vendor”).

Those items for shipment to countries outside of Ghana. may be subject to taxes, customs duties and fees levied by the destination country (“Import Fees”). The recipient of the shipment is the importer of record in the destination country and is responsible for all Import Fees.

With respect to each item for which Import Fees have been calculated, you authorize Pukkastock  or Seller/Vendor (as applicable) to designate a carrier (“Designated Carrier”) to act as your agent with the relevant customs and tax authorities in the destination country, to clear your merchandise, process and remit your actual Import Fees for such item.

“Import Fees Deposit” represents an estimate of the Import Fees that will be levied on the items in your order for shipment to countries outside of Ghana. By placing your order, you agree to allow Pukkastock or Seller/Vendor (as applicable) to collect the Import Fees Deposit for the applicable items in your order. This deposit will be used, on your behalf, to reimburse the Designated Carriers for the import fees that they have paid on your behalf to the appropriate authorities of the destination country.

You further agree that the Designated Carriers may disclose to Pukkastock Export or Seller/Vendor (as applicable) the amount of actual Import Fees levied on the item you have purchased from Pukkastock or Seller/Vendor (“Actual Import Fees”). In the event that the Import Fees Deposit exceeds the Actual Import Fees, Pukkastock or Seller/Vendor (as applicable) will refund the difference to you.

In the case of gifts or other purchases made on behalf of another recipient, you also agree to grant the foregoing authorizations on behalf of the recipient designated in your order.

To obtain details regarding the Actual Import Fees, or to obtain documentation or receipts in connection with customs clearance, you may contact the Designated Carrier specified in your shipment confirmation.

These terms and conditions are in addition to the standard Conditions of Use of the Pukkastock website. Pursuant to those terms, title and risk of loss for the items transfer to the recipient upon delivery to the common carrier in Ghana.

Please note that Seller/Vendors participating in the International Direct program may have policies that differ from Pukkastock ‘s terms and conditions. For items you have purchased from a Seller/Vendor, please see the applicable Seller/Vendor’s policies for any other terms and conditions that may apply to your purchase of such items.

Limitations

For products shipped internationally, please note that any manufacturer warranty may not be valid; manufacturer service options may not be available; product manuals, instructions and safety warnings may not be in destination country languages; the products (and accompanying materials) may not be designed in accordance with destination country standards, specifications, and labeling requirements; and the products may not conform to destination country voltage and other electrical standards (requiring use of an adapter or converter if appropriate). You are responsible for assuring that the product can be lawfully imported to the destination country. When ordering from www.pukkastock.com, the recipient is the importer of record and must comply with all laws and regulations of the destination country.

Privacy

Your privacy is important to us, and we know that you care about how information about your order is used and shared. We would like our international customers and customers shipping products internationally to be aware that cross-border shipments are subject to opening and inspection by customs and/or postal authorities.

Also, we may provide certain order, shipment, and product information, such as titles, to our international carriers, and such information may be communicated by the carriers to customs and/or postal authorities in order to facilitate customs clearance and comply with local laws.

If the order is a gift, the package is marked “Gift,” but the cost of the item is still stated on the customs form.

Customs authorities require the value of the gift item to be stated directly on the package.

SHOPPING CART

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